Whether you’re a growing team or a flying solo, the move to a professional phone system is vital for business. And in the world of virtual phone systems, not all are saviors. So stick around as we explore the top 10 virtual phone systems, leveraging your small businesses to the moon.
What is a Virtual Phone System?
A virtual phone system is a modern linking solution that uses the internet to manage calls and texts. Unlike old-school phones, it operates online, providing freedom for remote work. Moreover, it’s packed with features that upgrade communication for teams and individuals. From call forwarding to voicemail, these systems are all-round, making them perfect for businesses of all sizes.
1. TalkRoute
Pros
- It offers easy-to-use transfer codes
- Creates CSV files to export call data
- Maximum hold times can be established
- Both ingoing and outgoing calls are recordable
- It comes with downloadable apps for all browsers
Cons
- You may experience a learning curve when navigating through the features and settings
TalkRoute is a leading VoIP offering versatile communication solutions. With a user-friendly interface, it empowers businesses to manage calls seamlessly. Features like call forwarding, voicemail, and virtual receptionists enhance expertise, catering to diverse needs.
Ideal for remote work, Talkroute ensures reliable and professional communication, making it a top choice for businesses seeking flexible and effective phone solutions.
Key Features
- Connectable to 1000’s of other apps through Zapier
- Safe account administration with a complete history of data
- Date and time conditions for your preferences
- Access to unlimited storage
- Allows to upload your very own files for greetings
- Custom records and messages
- Multiple calls are received at the same time
- Call transferring to phone numbers
- Voicemail extensions for Plus and Pro users
Pricing
The Basic plan costs $19 monthly to approach unmetered calling and 1 number. If you add more members, it charges $5/user. However, the monthly price of the Plus and Pro plan begins from $39/month and $59/month, respectively.
2. RingCentral
Pros
- Live file sharing and cloud storage feature
- Unlimited calling to US and Canadian receptions
- Allows analytical showcase for IT admins
- Fax, voicemail, and chat, all in one app
- Multilingual IVRs and localized voice
- Robust security for tension-free use
Cons
- Low tiers users can’t use the video conferencing feature
RingCentral, a premier VoIP service, revolutionizes business communication with its feature-rich platform. Offering seamless voice, video, and messaging fosters collaboration among teams. Its cloud-based system ensures flexibility and scalability, adapting to diverse business demands. With advanced features like call analytics and integrations, RingCentral is a trusted choice for businesses seeking a reliable and comprehensive VoIP solution.
Key Features
- Extensive coverage in over 45 countries
- Inbound virtual numbers in 105-plus countries
- Powerful cloud system and flexible mobility
- Call-flipping and device-switching options
- Auto-attending through the virtual PBX system
- 30 plus pre-built KPIs to customize your work
- Unified app for hundred percent access from everywhere
- Built-in analytics for easy and fast insight
Pricing
If you need limitless local calling, you should adopt the Core package at a monthly cost of $20. Withal, the Advanced plan offers integration with 300+ apps and charges $25/month from subscribers.
3. DialPad
Pros
- It is filled with AI and its quality features
- Built for global scale usage
- 24/7 uptime SLA
- Built-in meetings and messaging functionalities
- Video meetings on the device of your choice
- High-definition calls for crisp quality
Cons
- Only higher tiers can have additional numbers
- The basic plan doesn’t offer texting
Dialpad Ai Voice is an innovative calling solution harnessing artificial intelligence for enhanced voice interactions. It transforms conversations into actionable insights by offering advanced features like real-time transcription and sentiment analysis. With its intuitive interface, seamless integrations, and intelligent automation, Dialpad Ai Voice redefines business communication, ensuring efficiency and intelligence in every call, making it an ideal choice for modern enterprises.
Key Features
- Calls are routable to smartphones through custom settings
- Ai recap offers summaries of calls to save your time from reviewing
- Allows to make custom IVR with best call routing rules
- Best interface for most accessible navigation and access
- Transcribed calling for assertive communication
Pricing
With AI-backed dialing service and many other features, DialPaid grants two plans, Standard and Pro. You will have to pay $15 and $25 monthly for them if you go with an annual billing option.
4. Grasshopper
Pros
- Complete reporting of calls with a history
- Business texting, adding professionalism
- Call transfers at one click for on-hold callers
- Extensions to create your own call-forwarding rules
- Custom greetings and best auto-replies
- Transcribing voicemails for a summarized calling experience
Cons
- There is no Zapier or CRM integration
- Absence of call recording option
Grasshopper is a user-friendly virtual phone system catering to small businesses and entrepreneurs. Features like virtual numbers and a mobile app enhance communication flexibility. Offering voicemail transcription and call forwarding, Grasshopper ensures professional interactions. Its intuitive platform empowers users with easy setup and management, making it a reliable choice for those seeking a streamlined and efficient phone solution.
Key Features
- You can take calls from multiple people at the same time
- Available for both desktops and phone screens
- Wifi calling is available when cell reception dies
- Virtual faxes come in PDF attachments to your email box
- You can control callers by setting boundaries like blocking and screen calling
Pricing
The monthly charges for this unique virtual phone software commence at $14. For further details, you should contact their sales team.
5. MightyCall
Pros
- The call logging system helps to track the history
- Allows to leave voicemails in case of busy receivers
- Call waiting options for better accessing
- Contact book for organizing business contacts
- Includes zip files in your messages and documents
- Authorized for video and image in messaging
Cons
- No fax service
- Customization options are limited
MightyCall VoIP is a robust communication platform designed for small businesses. It optimizes connectivity by offering virtual phone numbers, call routing, and a mobile app. With features like voicemail-to-text and call recording, MightyCall ensures efficient communication. Its user-friendly interface and cost-effective plans make it a practical choice for businesses seeking a comprehensive and scalable VoIP solution.
Key Features
- ACD offers the distribution of calls to avoid a hectic environment
- Delivers seamless and interactive voice response
- A voice menu that includes as many tiers as you need
- Forward calls to various agents at the same time
- Three-way calls to engage all relevant individuals in conversations
Pricing
With two business phone numbers, you will have to pay $15/user per month under the Core plan. However, its Pro plan has a monthly price tag of $20.
6. Nextiva
Pros
- 24/7 support with fantastic service
- Free toll-free and auto-attending systems
- Integration with Outlook is available for free
- Available in every device and browser type
- Sales CRM and helpdesk software packages
Cons
- The interface is a little confusing for new users
- Mobile apps can show bugs sometimes
Nextiva is a top-tier communication product, transforming businesses with its comprehensive features. It promotes collaboration and productivity by offering seamless voice, video, and messaging services. With advanced analytics, integrations, and a user-friendly interface, Nextiva VoIP adapts to diverse business needs. Trusted for its reliability and scalability, it’s a smart choice for organizations seeking a robust, future-ready VoIP solution.
Key Features
- Unlimited calling to US/CA
- Makes team collaboration a piece of cake
- Video meetings are available with high-quality
- Real-time voice analytics for better understanding
- Save calls in records
Pricing
Nextiva confers three types of pricing models: Essential, Professional, and Enterprise. You can simply pay $18.95 for Essential, $22.95 for Professional, and $32.95 for Enterprise monthly plans.
7. CallHippo
Pros
- Effective communication with a wide range of functionalities
- Affordable pricing plans suit every small business
- Easy navigation and setup, user-friendly interface
- Call performance and trends through real-time insights
- Numbers available for 50 countries
Cons
- Integration is not so smooth
CallHippo is a robust virtual phone system designed for businesses of all sizes. Offering virtual numbers in over 150 countries it facilitates global communication. With features like call recording, voicemail, and real-time analytics, CallHippo ensures efficient call management. Its user-friendly interface and seamless integrations make it versatile, empowering businesses to enhance their communication capabilities quickly.
Key Features
- Voicemail with personalized and interactive messages
- It facilitates meetings with multiple participants for a group call
- On-go connection with mobile app option
- Monitors call metrics with the best analytical option in the market
- Call routing through a handy IVR tracking system
- Assure quality via recorded calls
- Allow callers to leave messages for unavailability
Pricing
The beginner-level plan of CallHippo is freeware, but it doesn’t offer a free number. To access free numbers and other services, choose Bronze and Silver plans that charge $16/month and $24/month from users.
8. Ooma
Pros
- Reliable voice quality with 24/7 uptime assures consistent linking
- It is an affordable solution, saving you a lot as compared to traditional phones
- Work seamlessly with popular business tools to enhance your workflow
- Advancing features from old school to modern business era
Cons
- The setup process isn’t straightforward to process
Ooma is a cutting-edge VoIP service designed for businesses, delivering cost-effective and feature-rich communication solutions. With crystal-clear HD voice quality and robust collaboration tools, it optimizes teamwork. Ooma’s cloud-based platform offers scalability, ensuring seamless growth. From virtual receptionists to advanced call management, Ooma stands out as a reliable choice for businesses seeking a comprehensive and efficient VoIP solution.
Key Features
- Gives a professional first impression with an automated call-handling process
- Voice quality is more precise than a crystal
- Enabled with multi-party conference calls for collaboration
- Authorize for sending and receiving faxes
- Filters unnecessary calls for seamless work experience
Pricing
The primary service of Ooma is entirely free, but it costs you $39.99 per virtual number. On the other hand, it follows a pay-as-you-go pricing theory for other VoIP features.
9. Vonage
Pros
- Foster error-free connections across borders
- Suitable for businesses of all sizes as it meets evolving communication needs
- Promotes flexibility with its easy-to-use on-go mobile app
Cons
- IVR system could be more efficient
Vonage is a leading cloud communications provider offering a versatile suite of business solutions. This VoIP software delivers reliable voice, video, and messaging capabilities. Vonage’s cloud-based platform ensures seamless scalability, empowering businesses of all sizes. Enhanced features like integrations and analytics contribute to efficient communication.
Trusted for innovation, Vonage is a comprehensive choice for modern companies seeking advanced and flexible communication solutions.
Key Features
- It forwards calls quickly to designated numbers for effective management
- Allows to record and store calls for compliance and documentation purposes
- Applies an automated receptionist to guide callers to the correct department or individual
- It offers access to call analytics and reports for insight into performance
- Customer relationship management tool for smooth integration
Pricing
The beginner-level Vonage plan asks for $19.99/month from users.
10. Google Voice
Pros
- Free voice calling and texting within the United States
- Consolidates multiple phone numbers into one
- Screen calls in real time to avoid unwanted or spam calls
- Transcribe voicemail messages, making it easier to manage
Cons
- Collaboration is limited
- Needs to subscribe to Google Workspace
- It doesn’t offer auto-replies
Google Voice is a versatile communication tool offering a range of features for personal and business use. Users can manage calls, texts, and voicemails across devices with a single phone number. Google Voice provides transcription services, spam filtering, and affordable international calls. Its integration with other Google services makes it a convenient and efficient choice for unified communication needs.
Key Features
- Authentic with phone number porting
- Allows to create personalized greetings, making your connection with callers more reliable
- Silence calls and notifications in need
- Adds call widget to your website or blog for easy access
- International calling at low costs
- Send and receive text messages directly
Pricing
If you have a subscription to Google Workspace, you can utilize Google Voice for free.
| No | Virtual Phone Systems | Pricing Starts from | Offer Toll-Free Numbers |
| 1 | TalkRoute | Try Free $19/month ($5/user if you add more members) | Yes |
| 2 | RingCentral | Try Free $20/month | Yes |
| 3 | DialPad | Try Free $15/month | Yes |
| 4 | Grasshopper | $14/month | Yes |
| 5 | Nextiva | $18.95/month | Yes |
| 6 | CallHippo | $0 (only pay for numbers) $16/month | Yes |
| 7 | Ooma | Free if you have a Google Workplace subscription | Yes |
| 8 | Vonage | $13.99/month | Yes |
| 9 | MightyCall | $15/month | Yes |
| 10 | Google Voice | Free if you have a Google Workplace subscription | No |
Conclusion
The diverse array of features offered by these top 10 VoIP services signifies a transformative era in communication. Each platform caters to unique business needs, from advanced call management to global reach and seamless integrations.
Whether it’s the robust analytics of one service or the intuitive interfaces of another, small businesses now have many options to elevate their communication strategies.
